What our Clients say

We had a truly wonderful time. I could go on at length and in detail about the trip but the headline is that you planned the trip masterfully, providing a wonderful variety of experiences; the logistics were perfectly executed; our guide and drivers along the way were wonderful. Every single Shinkansen was on time; every transfer perfect.

Machiko, our guide for three days in Kyoto, Koyasan and Nara, was really exceptional. We loved Naoshima; Benesse House is quite an experience, and that Chichu Museum was truly spectacular. The installation of the Monet water lilies is perfect and not to be missed, and the other works are perfectly and spectacularly situated in that incredible Ando building, which feels like a contemporary incarnation of an Egyptian treasure site.

I loved the temple in Koyasan, and the walk through the lantern garden was dreamy, especially in the rain. And I loved the room there, the meal, the monks, and the early morning service led by an affable and welcoming monk.

Every single hotel, ryokan, and temple lodging was amazing. Thank you for planning such a satisfying adventure for my boys and me. We will be relishing the memories of this trip forever!

This was without doubt one our best ever holiday experiences. From the precise dealings pre departure (unbelievably detailed package),to the incredible service during our 19 days in Japan, it has been a gold plated 5 star blast! Karan and David were always on hand with advice and knowledgeable ideas. Any questions, no matter how trivial or complex were answered promptly and efficiently. This wasn't just a holiday it was an experience and one that will live in our memories for ever. Thank you Into Japan for creating it!

We had an absolutely amazing time. Everything went so smoothly. The itinerary was perfect and the guides were terrific. We loved all the hotels and sites. We wouldn't change a thing. We would definitely rate the experience a 10 out of 10!
Thank you for curating such a wonderful trip. Our hearts are full 🙂

We had an amazing time and everything worked like clockwork. We had a really good itinerary with variety, and it enabled us to get a real feel of Japan both urban and rural. All the guides were fantastic and we would like them all to know that they did a very good job!!

Our holiday in Japan was excellent and we all thoroughly enjoyed the trip. The organisation, information and communication from all at the intojapan team was excellent. As I had been to Japan many times at one point I was looking to organise the tour myself. I am so glad I didn't. The whole thing was excellent from the selection of hotels, the information given both before and during the holiday and the skill and attentiveness of the staff was first rate. Would definitely recommend your service to anyone looking to arrange a trip to this wonderful country.

I am not sure where to start thanking you, as every aspect of our itinerary was superbly managed. From the greet and meet service at the airport to the briefing at our hotel an Tokyo, the organisation was absolutely faultless. The hotel and ryokan were just fantastic. Sleeping on the floor was a bit of a challenge (ha ha) two old fogies trying to get down and up was quite a sight! But seriously, Gora Kadan was an amazing experience, from the lovely soaking baths to the food experience in our Villa.

When it came to the guides, I have to commend you on the guides you use. They were absolutely top class. Kimmi and Nobu were particularly superb and very comfortable with their English, Mamie was also excellent and we loved exploring Hagi with her. Katsue perhaps had the least exciting tour with us, but she went out of her way to accommodate us and she was warm and lovely. Each of them had something different to add to our experience. Their knowledge and understanding of our needs was so appreciated and the fact that they communicated with each other after each tour, was quite amazing.

I could go on at great length, but I think you should have the message by now. WELL DONE ON A SUPERB JOB FROM START TO FINISH. I will definitely be putting a rave review on Tripadvisor!

The trip was outstanding and the organisation exceeded expectations - everyone went above and beyond. Karan was fabulous and Sarah was the perfect bus host! The guides were all excellent and the pack of information and maps were fantastic.

Having arrived safely back home and more or less overcome our jetlag, we now would like to thank you for the wonderful holiday you organised for us all. Everything ran so smoothly, no problem with the hotels or anything, the guides were friendly and most informative and last but not least Megumi looked after us superbly and she is such fun to be with. Autumn with its festivals, pleasant weather allowing us to see Mount Fuji was an excellent season for our trip. All the members of the group were friendly and we all got on well together. This holiday will therefore be an unforgettable experience that we'll always remember with immense pleasure. Thanks again.

A really fantastic, varied itinerary which was easy to follow. Great suggestions and good mixture of culture and nature. Climbing to the top of Mt Misen on Miyajima was a highlight for us all. Thanks for a wonderful holiday, meticulously prepared.

Jennifer and I would like to say that the holiday to Japan was fantastic. The organisation was superb, as was the choice of accommodation. Megumi could not have been more helpful, she helped Jennifer and I to meet family of a friend of ours in Hiroshima, on time, when the tour was running behind schedule. This is the first time I have ever written to a holiday company, to say thank you, but I just have to. This holiday was at first, a holiday of a lifetime, but not now; we have to go back! We are already thinking of another tour! We have told everybody, family, friends, colleagues, what a wonderful time we had, and told them to check your website. Once again thank you, sayonara for now!

I just want to thank you for a wonderfully planned trip. Every guide, every connection, every driver, every reservation worked perfectly. Probably the best planned trip we have ever had.

We loved Japan, the people are so wonderful there, so polite, so friendly, so helpful, so genuinely interested in one’s welfare when visiting. Kyoto far exceeded expectations (which were high to start with) and we both also loved Tokyo and were happy to go back there and explore some more. The guides were really both excellent, fountains of information and interesting ideas.

I feel that we really saw a lot, both on guided and unguided days, and that we tried a broad spectrum of food.

Once again, thank you so very much for all of your work on this!

The whole trip exceeded our expectations. Karan in the UK and Yuko in Japan were both excellent. Before departure, Karan dealt with many requests and changes and made some excellent suggestions. Yuko in Japan dealt with changes efficiently and expeditiously. We couldn’t fault anything in either the service from Into Japan or the content of the tour. Thank you!

The tour was extremely well organised and we felt it gave us good exposure to different aspects of Japanese culture. Naomi was the perfect travel companion - always cheerful and good humoured, well organised, flexible, calm and totally unflappable. We did not think of her simply as our tour guide but more as part of the group and a friend. All the local guides were excellent. All were very relaxed and informative and took great care to ensure we experienced local specialities etc.

The tour met with all of our expectations, we had a very busy time covering the areas we did in 13 days but got a really good insight into Japan. I have the highest praise for Hermione who was patient with our requests and pulled together an excellent package. The pre departure information package was very well constructed, answered all of our questions and left us wanting for nothing. We have travelled quite a lot over the past few years and can say this was by far the best organised tour we have been on. The advice and preparation was fantastic. Hermione was extremely professional and we felt she went the extra mile to ensure all went smoothly, which it did.

We had a great time and the tour was perfectly organised. It definitely exceeded our expectations. The tour was organised in every detail. We felt your staff was always at our disposal and helped us throughout our stay. We would definitely tell all our friends to book their trip to Japan with you. Thank you very much!

The trip was very well organised and met our expectations. We chose into Japan as the staff went out of their way to help us and really understood what we wanted to see. The detailed itinerary was excellent and gave us confidence that we knew what to expect each day. Overall, we were very happy with IJ's itinerary and professionalism.

We thoroughly enjoyed the trip - it all worked perfectly. I would also like to say how wonderful our guide, Megumi, was - in fact Megumi really made the trip as we learnt and saw so much more than we could possibly have done on our own and she made it all really good fun.